Frequently Asked Questions
Everything you need to know about your Bella Beauté Bar experience.
When will my order ship?
Standard processing time is 3-5 business days. During major launches or sales, processing may take up to 7-10 business days before your package is handed to the carrier.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
Are your products cruelty-free and vegan?
Bella Beauté Bar is proud to be 100% cruelty-free. While the majority of our products are vegan, please refer to the specific ingredients list on each product page for confirmation.
What is your return policy?
Due to the hygienic nature of cosmetic products, all sales are final. If you receive a damaged or defective item, please contact our support team within 48 hours of delivery for a replacement.
Can I change or cancel my order after it is placed?
To ensure fast shipping, we begin processing orders immediately. Once an order is placed, we are unable to make changes to the items or cancel the transaction.
How can I track my package?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.