Returns & Exchanges
At Bella Beauté Bar, we strive for perfection, but due to the cosmetic nature of our products, we can only accept returns on unopened and unused items within 14 days of delivery. Please ensure all safety seals are intact to qualify for a refund or exchange.
Initiate Your Request
Contact our customer support team at [email protected] with your order number and photos of the items you wish to return.
Await Authorization
Our team will review your request within 48 hours to ensure the items meet our safety and hygiene standards for return eligibility.
Pack and Ship
Securely package your unused products in their original mailer and ship them back to our warehouse using the provided return authorization label.
Receive Your Refund
Once our quality control team inspects the returned goods, we will issue a refund to your original payment method, minus shipping costs, within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing